سياسة الاستبدال والاسترجاع

Your satisfaction is our priority. If you are not satisfied with your experience with OTR products, you can exchange or return within 3 days from the date of receipt, according to the following conditions: the product is in its original condition and not used, the original packaging is intact and unopened. The return is at the customer's expense unless there is an error on our part. In case of a damaged or non-conforming product, we will resend or refund at our expense entirely. To start a replacement or return request, please contact us via [966502200634].